Privacy notice

Who we are

Rhythmic Property Relocation Ltd (‘we’, ‘us’, ‘our’) is a UK company registered in England & Wales (Company No. 14038060). Our registered office is Level 3, The Exchange, Ilford IG1 1RS. We are the housing provider behind supported living accommodation in East London and Essex.

For all data-protection enquiries: info@rhythmicproperty.co.uk.

What data we collect

• Contact details you provide via the enquiry form: name, organisation, email, phone, and the content of your message.
• For landlord proposals: postcode and property details about the home you wish to lease to us.
• Standard server logs (IP address, browser type) for security and abuse-prevention purposes only.

How we use it

• To respond to your enquiry. This is our legitimate interest under UK GDPR Article 6(1)(f) and, where you have ticked the consent box, also covered by Article 6(1)(a).
• To maintain the housing-and-care relationships described elsewhere on this site, where you contact us as a commissioner, care partner, or landlord.
• We do not use enquiry data for marketing without separate, explicit consent.

How long we keep it

Enquiry data is retained for two years from the date of your last contact, then deleted. Operational records relating to live housing arrangements (leases, compliance documents, named contacts) are retained for the duration of the arrangement plus seven years, in line with statutory record-keeping requirements.

Who we share it with

We do not sell personal data, ever. We share enquiry data only:

• With the regulated care provider operating a specific home, where your enquiry concerns that home and the sharing is necessary to direct you to the right party.
• With our IT and email providers, who act as data processors under written agreements.
• Where we are legally required to (for example, in response to a court order or a statutory request from a Local Authority safeguarding team).

Your rights

Under UK GDPR you have the right to access the personal data we hold about you, to ask us to correct or delete it, to object to or restrict our processing, and to receive a copy in a portable format. To exercise any of these rights, email info@rhythmicproperty.co.uk.

If you are not satisfied with our response, you can complain to the Information Commissioner’s Office: ico.org.uk.

Updates to this notice

We may update this notice from time to time. The last-updated date is shown at the foot of this page. We will not retrospectively reduce the protections that apply to data already held.

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